Tel: +49 (0)261/983497-60
Fax: +49 (0)261/983497-10
Company register: Amtsgericht Koblenz HRB 20026
CEO: David Heckner
Registered offices: Koblenz / Germany
VAT ID. : DE814473445
WEEE reg. no.: DE852313690
Right of cancellation
You have the richt to cancel this contract within fourteen days, without giving any reason. The cancellation period is fourteen days from the day on which you or a third parfty named by you, who is not the carrier, took possession of the last items. To exercise your right of withdrawal, you must contract us:
by means of a clear declaration (e.g. letter, email of phone) of your decision to withdraw from this contract. To meet the cancellation deadline, it is sufficient for you to send your notification at any time before the cancellation period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments that we have received from you, incuding delivery costs, within forteen days from the date on which we received notification of your withdrawal. For reimbursement we will use the same means of payment that was used for the original transaction, unless a different method was expressly agreed upon. You will not be charged any fees for this reimbursement. We may refuse reimbursement until we have received all returns or until you have provided evidence of shipment, whichever is earlier. You must return all items not later than fourteen days from the date on which you informed us of the cancellation. The deadline is considered to be met if you ship the items before the fourteen days have expired. We will bear the shipment cost. You will only be responsible for any loss of value if the loss is due to handling that is not necessary to check the nature, properties or functionality of any item.
Exclusion of the Right of Withdrawal
Unless otherwise agreed to by the parties, the right of withdrawal is excluded in the following cases:
Contracts for the delivery of goods that are not prefabricated, and whose production is based on individual choices or determinations of the customer, or which are clearly tailored to the customer’s personal need.